Privacy policy

1. Introduction
Welcome to DSG PARTS & REPAIRS

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect any personal information you provide when using our website.

By using our website and submitting information through our online forms, you acknowledge that you have read this Privacy Policy.

2. Information We Collect
When you use our website, we may collect personal information that you voluntarily provide, including:

Full name.
Email address.
Telephone number.
Address or other contact details, where requested.
Any additional information submitted through our website forms.
Any other information you voluntarily provide to us.
We only aim to collect information that is necessary for the purposes of operating our website and providing our services.

3. How We Use Your Information
The information you submit through our website may be used to:

Respond to enquiries and requests.
Contact you regarding your submission.
Provide information about our services.
Process requests submitted through our website.
Maintain and improve our website and services.
Meet any applicable legal obligations.
We will not knowingly use your personal information for purposes unrelated to the reason it was collected without an appropriate legal basis.

4. How Long We Keep Your Information
We take data retention seriously.

Any personal information submitted through our website will normally be stored for a maximum period of one month (30 days) from the date it is received.

After this period, your information will be securely deleted from our active systems.

We will not keep your personal information longer than necessary for the purposes for which it was collected, unless we are legally required or permitted to retain certain information for a longer period.

Please note that some information may remain temporarily in secure backups or system logs until those systems are routinely cleared.

5. Sharing Your Information
We do not sell, rent or trade your personal information to third parties.

Your information will not be shared with third parties for their own marketing purposes.

However, we may share information where necessary with trusted service providers who help us operate our website, maintain our systems or provide our services.

We may also disclose information where required by law or where necessary to protect our legal rights.

Any service providers handling personal information on our behalf are expected to protect it appropriately.

6. How We Protect Your Information
We take reasonable technical and organisational measures to protect your personal information against:

Unauthorised access.
Loss or theft.
Misuse or disclosure.
Unauthorised alteration.
Accidental destruction.
Although we take reasonable steps to protect your information, no method of transmitting or storing data online can be guaranteed to be completely secure.

7. Your Data Protection Rights
Depending on the circumstances and applicable data protection law, you may have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request that inaccurate or incomplete information is corrected.
Deletion: Request that your personal information is deleted.
Restriction: Request that we restrict how we use your information.
Objection: Object to certain uses of your personal information.
Data portability: Request a copy of certain information in a portable format.
Withdraw consent: Withdraw your consent where we rely on consent to process your information.
To exercise any of these rights, please contact us using the details provided below.

8. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve functionality, understand website usage and enhance your browsing experience.

Where required by law, we will request your consent before using non-essential cookies.

You can manage cookies through your browser settings or any cookie preference tools provided on our website.

9. Third-Party Websites
Our website may contain links to external websites.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before submitting any personal information.

10. Children's Privacy
Our website is not intentionally designed to collect personal information from children without appropriate authorisation.

If we become aware that we have collected personal information from a child in circumstances where this is not appropriate, we will take reasonable steps to address the situation.

11. Changes to This Privacy Policy
We reserve the right to update or amend this Privacy Policy when necessary.

Any changes will be published on this page, with the updated date displayed at the top of the policy.

We encourage visitors to review this page periodically.

12. Contact Us
If you have any questions about this Privacy Policy, how we handle your personal information or wish to exercise your data protection rights, please contact us:

DSG PARTS AND REPAIRS

dsgpartsandrepairs@gmail.com

https://www.dsgpartsandrepairs.co.uk/